Privacy Policy

Welcome to Siraj Al Fikr ("we," "us," "our"). Respecting the privacy of our users and ensuring the confidentiality of user information is critical to us. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal information under the General Data Protection Regulation (GDPR) as our services are governed by the laws of Cyprus.

1. Information We Collect

In alignment with our commitment to providing a personalized AI-powered friend and supportive companion, we may collect the following types of information:

• Personal Identification Information: Full name, email address, contact number
• Transactional Information: payment details, and preferred payment methods.
• Device and Access Information: Device identifiers, browser types, operating system details, and access times.
• Location Information: As permitted by you, we may collect precise location data to provide location-based services.

2. Use of Collected Information

Your information assists us in:

• Delivering a tailored service within Siraj Al Fikr.
• Processing transactions efficiently and securely.
• Providing customer support and resolving disputes.
• Enhancing our services and developing new features based on user feedback.
• Communicating important account and service information.
• Advertising: We may use your information to contact you about promotions, offers, and new services we think you might find valuable. We aim to provide advertisements that are relevant and engaging for you.

3. Sharing and Disclosure of Information

We value your trust and do not sell your personal information. We may share information with:

• Service providers under contract who help with our business operations such as fraud prevention, billing, and technology services.
• Law enforcement or other government officials in order to comply with legal obligations under GDPR and other relevant laws.

4. Third Parties:

This Policy does not apply to information processed by third parties, for example, when you visit a third party website or interact with third-party services, including those you may access by following a link from the Sites or those with whom we may share information as set forth in this Policy. Please review any third parties’ privacy policies before disclosing information to them.

5. Protection of Your Information

We implement robust security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, in compliance with GDPR.

6. Your Rights

Under GDPR, you have the right to:

• Access and receive a copy of the personal information we hold about you.
• Request correction of any inaccurate data we have about you.
• Withdraw consent and request that we cease processing your information.
• Request the deletion of your personal information under certain conditions.
• Object to processing of your data for direct marketing purposes.

7. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently.

Changes and clarifications will take effect immediately upon their posting on the website.

8. Governing Law

This Privacy Policy and the processing of personal data are governed by the laws of Cyprus, in compliance with the General Data Protection Regulation (GDPR)

9. Contacting Us

For any questions, concerns, or requests regarding this privacy policy, or your rights under GDPR, please contact us via [email protected].

Last Updated: Feb 28, 2024.